Frequently Asked Questions

The questions clients ask most often, answered directly.

Recruitment of domestic workers from several countries, and of drivers for individuals and families.
Uganda, Kenya, Burundi, Sri Lanka, Ethiopia, the Philippines, India, Bangladesh and Indonesia — with drivers from Ethiopia, the Philippines, India and Bangladesh. Tanzania and Ghana are coming soon.
We offer a replacement guarantee within 3 months of arrival. Contact customer service with the reason and we will start the process under the contract documented in Musaned.
It depends on the country and the procedures involved. We give you the expected timeline when you sign and track your request throughout.
Yes — we serve every region of the Kingdom. Our office is in Madinah and our team follows your request wherever you are.
We offer flexible payment options, including instalments through Tabby and Tamara. Contact us for details.
Our unified national number 7005587360 and recruitment licence number 4010737 are published on the About page, and our contracts are documented on the government Musaned platform.

Ready to begin?

Send your request and the Wasel team will contact you to agree the right nationality and role and start the process.

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